These Terms & Conditions ("Terms") govern your use of golfconnecting.com (the "Site") and the services offered on it. The Site is operated by GolfConnecting, a digital brand of Mega Commercial Enterprises Limited (Registered in Ireland · Company Number 726999), 77 Camden Street Lower, Dublin, D02 XE80, Ireland ("we", "us", "our"). By using the Site you agree to these Terms. If you do not agree to them, do not use the Site or our services.
1. What GolfConnecting Is
GolfConnecting is a golf information, recommendation and concierge service. We publish guides, maintain a directory of golf businesses, and provide personal recommendations connecting golfers with courses, coaches, travel providers, retailers and event services worldwide.
2. Information, Not Professional Advice
Content on the Site — including guides, articles, comparisons and concierge recommendations — is provided for general information. It reflects honest research and opinion but is not professional, financial, medical or legal advice. Prices, availability, visitor policies and other details change frequently; always verify important details directly with the relevant course, provider or retailer before booking or buying.
3. Concierge Services
Our concierge provides research and recommendations, and can introduce you to third-party providers. Unless expressly stated otherwise in writing: bookings, purchases and contracts you enter into are made directly between you and the third party; we are not a party to those contracts and are not responsible for the third party’s performance, cancellation terms or refunds. Fees for any paid concierge engagement will always be agreed with you in writing before work begins.
Our fees are quoted in euro and are the total you pay us; they are paid in advance by bank transfer or through our payment provider, Stripe, and your card statement may show MEGACOMMERCIALENT, the payment name of Mega Commercial Enterprises Limited. Where you pay through Stripe you are asked to accept the Terms of Service of Mega Commercial Enterprises Limited (megacommercialenterprises.com/terms-of-service), whose section 09 sets out the purchase terms common to all its brands; for GolfConnecting services, these Terms and your engagement letter or confirmation email apply, and if they ever differ these Terms apply to your GolfConnecting engagement, provided that does not reduce your rights as a consumer. Any bank, card or currency-conversion charges are yours; they are set by your bank, not by us. If a quoted fee is obviously wrong, we may withdraw it and reissue it before work starts. We may refuse or cancel an engagement where we suspect fraud, where sanctions or the law prevent it, or where we cannot verify the client, refunding anything paid for work not started. If you dispute a payment with your card issuer instead of contacting us, we may pause work until the dispute is resolved and give the payment provider evidence of what was delivered; please contact us first. You must be 18 or over to engage us. If you engage us for a business, trade or profession, you are not a consumer: the consumer rights in these Terms do not apply to you, there is no right of withdrawal, and clause 8 applies in full.
Our work starts when we have your confirmation and your payment, at your express request as described in 3.2. If a service is not provided as described, tell us in writing within 14 days of delivery at [email protected] and we will put it right. Calls and sessions with us may be rescheduled once, free of charge, up to 24 hours before they start; a session cancelled with less than 24 hours’ notice, or missed, counts as held and is not refunded, unless you could not attend for reasons outside your control, and if we have to reschedule we offer new times promptly. If we are waiting for information from you for more than 30 days the engagement pauses; after 90 days without it the service counts as fully performed and the fee is not refunded.
3.1 Consumer right of withdrawal. If you are a consumer in the European Union or European Economic Area and you engage us for a paid concierge service at a distance, you have a statutory right to withdraw from that contract within fourteen (14) days of its conclusion without giving a reason, under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013. To exercise this right, tell us by a clear statement (for example, an email to [email protected]) before the fourteen days end. You may use the model withdrawal form below, but you do not have to.
3.2 Starting work within the fourteen days. If you ask us to begin the concierge work during the withdrawal period (for example, by confirming your brief and asking us to proceed), you acknowledge that (a) if you then withdraw before the work is complete, you will owe us an amount proportionate to the work carried out up to the point you told us; and (b) once the service has been fully performed, you lose the right to withdraw.
3.3 Refunds. If you cancel a paid engagement before we have started work, we refund the fee in full. After an engagement has been completed, fees are non-refundable, save for your statutory rights (including your rights where a service has not been performed with due skill and care) and any refund we elect to make at our discretion. Nothing in these Terms limits or excludes any right or remedy you have under the Consumer Rights Act 2022 or other applicable consumer protection law that cannot be limited or excluded.
Model withdrawal form. To: Mega Commercial Enterprises Limited, 77 Camden Street Lower, Dublin, D02 XE80, Ireland, [email protected]. I hereby give notice that I withdraw from my contract for the following service: ________. Ordered on: ________. Name: ________. Address: ________. Signature (only if this form is sent on paper): ________. Date: ________.
4. Third Parties, Affiliates and Featured Partners
Some links on the Site are affiliate links and some partners pay for featured placement in our directory or on our pages. These relationships are always labelled and never change the price you pay. See our Affiliate Disclosure for full details.
5. Business Listings
Golf businesses may apply to be listed in our directory. We may accept, decline, edit or remove listings at our discretion. Businesses are responsible for the accuracy of the information they provide, and listing does not imply endorsement beyond what is expressly stated. Terms for featured placements and partnerships are agreed separately in writing.
6. Acceptable Use
You agree not to: misuse the Site or interfere with its operation; scrape, copy or republish substantial parts of the Site without permission; submit unlawful, misleading or infringing content; or use our forms to send spam or marketing. We may restrict access for misuse.
7. Intellectual Property
The Site’s content — text, design, logos and graphics — belongs to Mega Commercial Enterprises Limited or its licensors. You may share links and brief quotations with attribution; any other reproduction requires our written permission. Third-party trademarks (including course and brand names) belong to their owners; their use on the Site is for identification only.
8. Liability
To the fullest extent permitted by law: the Site is provided "as is" without warranties of any kind; we are not liable for losses arising from reliance on Site content, from third-party products or services, or from events outside our reasonable control; and nothing in these Terms limits liability that cannot be limited under applicable law (including for death or personal injury caused by negligence, or for fraud). Where liability cannot be excluded, it is limited to the amount you paid us for the relevant service. We are not liable for indirect or consequential loss, or for loss of profit, enjoyment, opportunity or anticipated savings. We are not liable for delay or failure caused by events outside our reasonable control. We may transfer our rights and obligations under these Terms to a successor of our business; you may not transfer yours without our written consent. We contact you at the email address you give us; keep it accurate.
9. Complaints
If something is not right, tell us first at [email protected] so we can put it right. We acknowledge a complaint within 5 business days and reply in full within 30 days; if you are not satisfied, you may ask for a review by the founder, who replies within a further 30 days. Complaints about a provider should be raised with that provider under its terms. We are not obliged to use, and do not take part in, alternative dispute resolution schemes.
10. Privacy
Our handling of your personal data is described in our Privacy Policy and Cookie Policy.
11. Changes and Governing Law
We may update these Terms from time to time; the current version is always on this page with its "Last updated" date. These Terms are governed by the laws of Ireland, and the Irish courts have exclusive jurisdiction, without prejudice to any mandatory consumer protections you enjoy in your country of residence.
Contact: [email protected] · Mega Commercial Enterprises Limited, 77 Camden Street Lower, Dublin D02 XE80, Ireland.